Privacy Policy

Effective Date: 02/06/2025

At JOANDJOSH, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase through our platform.

1. Information We Collect

We collect personal information that you voluntarily provide when you:
- Create an account
- Place an order
- Contact us via email or phone
- Subscribe to our newsletter

This information may include your name, email address, phone number, billing and shipping address, and payment details.

2. How We Use Your Information

We use the collected information to:
- Process and fulfill your orders
- Provide customer support
- Improve our website and services
- Send order updates and promotional communications
- Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our business, such as payment processors and shipping companies. These parties are contractually obligated to protect your information.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. You can set your browser to refuse cookies, but some features of the site may not function properly.

6. Your Rights

You have the right to access, correct, or delete your personal information. To do so, please contact us at the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

JOANDJOSH
14948 60 Avenue, Surrey, British Columbia, Canada
Phone: +1 236 867 9167 / +1 236 868 3575
Email: info@joandjosh.com